Over the course of 18+ years, Abraham T Thomas has shaped transformative digital experiences across fintech, telecom, enterprise SaaS, public sector, and global innovation ecosystems. This timeline offers a curated view of his professional journey β€” highlighting impactful roles, award-winning projects, and strategic UX leadership across industries.

Each milestone reflects a commitment to user-centered design, cross-functional collaboration, and elevating digital products through thoughtful experience strategy, design systems, and innovation at scale.

Wells Fargo

Senior Assistant Vice President / Sr. Software Engineer (UX & Digital)

Duration: Sep 2020 – Present

Industry: Banking & Financial Services | Focus: Capital Markets, AI in Data Analytics, Enterprise UX

πŸ† Golden Spoke Award 2022 – UX Leadership

Key Contributions:

βœ” Leading UX for Digital Transformation of Corporate Banking and Investment Portfolio Applications, enhancing investment decision-making capabilities.

βœ” Developed scalable UX design system, streamlining collaboration across a 90+ member team.

βœ” Spearheaded migration of UX design processes in-house, optimizing workflow efficiency and reducing dependencies.

βœ” Conducted UX workshops, heuristic evaluations, and accessibility audits to enhance usability and compliance.

βœ” Improved workflow automation, reducing manual effort in design handoff and development cycles.

Tech Mahindra

Lead - UX Design & Research

Duration: Feb 2016 – Sep 2020

Industry: Digital Consulting & Enterprise UX | Focus: AI, Telecom, Finance, SaaS

πŸ† Star Award 2017 – Innovative Solution of the Year

Key Contributions:

βœ” Delivered UX strategy and UX research for enterprise applications in fintech, telecom, and emerging digital products.

βœ” Developed scalable UX frameworks and design systems, ensuring consistency and efficiency across global teams.

βœ” Conducted UX workshops, UI/UX audits, usability testing, and accessibility assessments for enterprise products.

βœ” Key Projects:

β€’ National Australian Bank (NAB): Designed AI-powered chatbot NEXA

β€’ British Telecom: MyBT Self-care Mobile App

β€’ Sunrise Communications AG (Switzerland): MySunrise App & Business Portal

βœ” Hackathon Winner: Guardian Life Innovation Challenge (2017), Appify5050, and MLC Life Hackathon (Best Use of Modern Tech).

European Union

IT & Marketing Communications Officer, European Business & Technology Centre (EBTC)

Duration: Jun 2010 – Feb 2016

Industry: International Business, Trade, & Technology | Focus: Digital Platforms, Branding

Key Contributions:

βœ” Managed branding, digital strategy, and online marketing for EU-India business & research collaborations.

βœ” Developed a Technology Transfer Platform for promoting European clean technologies in India.

βœ” Led digital campaigns and event branding for Enterprise Europe Network (EEN), Eurochambres, and European Commission projects.

βœ” Conducted UX research and usability studies in partnership with European institutions to develop a technology transfer web application.

βœ” Directed corporate branding, promotional campaigns, and UI/UX initiatives for various EU business projects.

UnitedHealth Group

Sr. Web & Graphic Designer

Duration: Mar 2008 – Jan 2010

Industry: Healthcare, Corporate Branding | Focus: Digital Communications, Visual Design

Key Contributions:

βœ” Developed brand communication and corporate identity designs for Optum Health, Ingenix, and UnitedHealth Care.

βœ” Designed marketing materials, advertising assets, corporate publications, and internal branding collateral.

βœ” Created digital storytelling strategies for advertising campaigns.

Acindo Group

Sr. Web & Graphic Designer

Duration: Dec 2009 – Jun 2010

Industry: IT & Digital Services | Focus: Web & UI/UX Design

Key Contributions:

βœ” Designed and developed UI/UX for web platforms and mobile applications.

βœ” Led creative direction for digital branding and marketing collateral.

βœ” Managed client communication and project management for design initiatives.

Early Career (2005 – 2008)

UI/UX & Graphic Design Foundations

Industry: Advertising, Publishing, Design | Focus: Branding, Campaigns, UI/UX

Humana People to People (HPPI) – Graphic Design Officer (Mar 2007 – Mar 2008)

βœ” Designed visual assets, presentations, and marketing materials for non-profit projects.

βœ” Managed event branding and campaign promotions.

Aptara Corp. – Sr. Web & Graphic Designer (Mar 2006 – Mar 2007)

βœ” Designed content for print & digital media.

βœ” Led template development, workflow management, and UI/UX design for publishing solutions.

Inventiv Advertising Pvt. Ltd. – Visualizer/Web Designer (Jul 2005 – Mar 2006)

βœ” Developed branding, print advertisements, and website designs.

βœ” Designed Firefox Bikes’ branding campaigns.

βœ” Managed animation, typography, and multimedia campaigns.